Legal

Terms & Conditions

Last updated: 9 November 2026

These terms apply when you use this website, ask Khan Auto Aus (“we”, “us”, “our”) for a quote, or sell a vehicle to us. By using the website or accepting a quote, you agree to them. If you do not agree, please do not use the website or accept a quote.

1. About us

Khan Auto Aus buys unwanted, scrap and damaged vehicles and removes them from properties across Brisbane and South East Queensland.

Address: Lot 4/Gate 2/4705-4715 Mount Lindesay Hwy, North Maclean QLD 4280
Phone: +61 475 224 366
Email: khanautoaus@gmail.com

2. Quotes

Quotes are free and you are under no obligation to accept one.
A quote is an offer based on the details you give us, such as the vehicle’s make, model, condition and location. It is not a final price until we have seen the vehicle.
A quote is open for a limited time. If prices for scrap metal or parts change, or you wait a long time before booking, we may update it.
Sending the quote form does not form a contract. A sale is only agreed when we confirm the price at pickup and you accept it.

3. What you confirm when you sell us a vehicle

When you ask for a quote or hand over a vehicle, you confirm that:

you are the legal owner of the vehicle, or you have the owner’s written permission to sell it;
the vehicle is not stolen, and it has no finance, loan, lien or other debt registered against it, unless you have told us first;
the details you gave us, including the condition and any missing parts, are accurate and complete; and
you have removed your personal belongings, and any rubbish or hazardous items, from the vehicle.

If any of this is untrue, we may refuse the vehicle or cancel the sale, and you may be responsible for any loss or cost it causes us.

4. Inspection and the final price

When we arrive, we check that the vehicle matches what you described. If it does, we pay the quoted price. If it does not, for example because parts are missing, it is more damaged than described, or it contains extra items, we may change the price. We will explain why, and you can accept the new price or decline the sale. If you decline, you do not pay anything.

5. Pickup, towing and removal

Pickup and towing are free within our service area, and we will confirm your pickup time with you.
Pickup times are estimates, and we will contact you if we are running late.
We need safe and clear access to the vehicle. If we cannot reach it, or it is not where you said it would be, we may reschedule.
Please make sure you, or someone you have authorised, is there at the agreed time so we can check the vehicle, complete the paperwork and pay you.
We may refuse to collect a vehicle that is unsafe to move, is blocked in, or is in a location we cannot lawfully or safely reach.

6. Payment

Unless we agree otherwise before pickup, we pay in cash when we collect the vehicle, once the paperwork is complete.
We may need to pay by another method, or decline a cash payment, where the law limits or restricts cash payments.
You will receive a record of the sale, and you should check the amount before the vehicle leaves.

7. Ownership, paperwork and responsibility

We may ask to see proof of ownership (such as registration papers) and photo ID, and we may keep a record of them, as explained in our Privacy Policy.
Ownership passes to us when we have paid you and collected the vehicle.
We will help with the paperwork we are required to complete. You remain responsible for any notices you must give to the registration authority, and for any registration, fines or tolls that relate to the time before we collected the vehicle.
Please remove your number plates if they must be kept or returned, and tell your insurer once the vehicle has gone.

8. Cancelling or rescheduling

You can cancel or reschedule a booked pickup at any time before we arrive at no cost. Please let us know as early as you can by phone or email. We may cancel or reschedule a booking if the vehicle is not available, we cannot reach it, or any of the confirmations in section 3 turn out to be untrue.

9. Vehicles we may refuse

We may refuse any vehicle, for example if it is stolen or has unresolved finance, if we cannot confirm who owns it, if it is unsafe to handle, or if it is outside the types of vehicle we buy.

10. Using this website

You agree to use the website lawfully and fairly. You must not:

enter false, misleading or someone else’s details into the quote form;
send spam or make repeated automated requests;
try to access areas of the website you are not allowed to use, including the administrator area, or interfere with its security;
copy or collect content from the website by automated means; or
use the website to send anything harmful, unlawful or offensive.

We try to keep the website available and accurate, but we cannot promise that it will always be free of errors or interruptions. Information on the website, including the vehicles and models listed, is general information only and is not an offer to buy any particular vehicle.

11. Intellectual property

The content of this website, including its text, design, layout and photos, belongs to us or is used with permission, and you may not copy or reuse it without our permission. Vehicle manufacturers’ names and logos belong to their respective owners. We show them only to indicate the makes we buy, and we are not affiliated with or endorsed by those manufacturers.

12. Reviews and third-party content

The reviews on this website come from our Google listing and are shown through a third-party service. Their content belongs to the reviewers, and the maps and other third-party content are provided by their owners. We are not responsible for them, or for any other website this website links to.

13. Australian Consumer Law and our liability

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Subject to that, and to the extent the law allows:

we are not liable for any indirect or consequential loss arising from your use of the website, or from a quote you did not accept; and
our total liability for any claim relating to the website is limited to the amount we paid you for the vehicle, or, if no sale took place, to resupplying the service.

14. Privacy

We handle your personal information as described in our Privacy Policy.

15. Changes to these terms

We may change these terms from time to time. The date at the top shows when they were last updated, and the version on this website at the time of your quote or sale is the one that applies.

16. Governing law

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland.

17. Contact us

If you have a question about these terms, contact Khan Auto Aus: